All patient information is private, and confidentiality of patient information must always be maintained. The rights of every patient are to be respected.
Kids Health Space must comply with the Australian Privacy Principles (APP’s) under the Privacy Act 1988 (Cth) and other relevant legislation.
This policy is reviewed on an annual basis, or more frequent in response to changes in legal and professional guidelines when applicable.
This policy applies to all employees and patients of Kids Health Space.
The practice will:
The practice staff will take reasonable steps to ensure patients understand
The practice will only interpret and apply a patient’s consent for the primary purpose for which it was provided. The Practice staff must seek additional consent from the patient if the personal information collected may be used for any other purpose.
5.COLLECTION, USE AND DISCLOSURE:
Kids health Space recognises that the information we collect is often of a highly sensitive nature and as an organisation we have adopted the privacy compliance standards relevant to Kids Health Space to ensure personal information is protected.
For administrative and billing purposes and to ensure quality and continuity of patient care a patient’s health information is shared between the consultants of Kids Health Space.
Collected personal information will include patient’s
A patient’s personal information may be held at the practice in various forms
The practice’s procedures for collecting personal information is set out below:
The practice holds all personal information securely, whether in electronic format, in protected information systems or in hard copy in a secured environment.
Personal information collected by Kids Health Space may be used or disclosed in the following instances:
The practice will not disclose personal information to any third party other than in the course of providing medical services, without full disclosure to the patient or the recipient, the reason for the information transfer and full consent from the patient.
The Practice will not disclose personal information to anyone outside Australia without need and without patient consent.
The Practice will not use any personal information in relation to direct marketing to a patient without that patient’s express consent.
The practice evaluates all unsolicited information it receives to decide if it should be kept, acted upon or destroyed.
Kids Health Space will employ all reasonable endeavours to ensure that a patient’s personal information is not disclosed without their prior consent.
Patient information collected and retained in our records for the purpose of providing quality health care will be complete, accurate, and up to date at the time of collection. Doctors are reminded to review past medical history at least every 3 years.
Our patient records are maintained in a secure on-site Computer system. The information recorded is protected by an individual password system and is accessible only to the authorized personnel.
Retention of medical records is for a minimum of 7 years from the date of last entry into the patient record unless the patient is a child in which case the record must be kept until the patient attains the age of 25 years of age.
Paper based information is no longer required is destroyed by shredding.
8.PARENTS/GUARDIANS AND CHILDREN:
To protect the rights of a child’s privacy, access to a child’s medical information may at times be restricted for parents and guardians. Release of information may be referred to the treating Doctor where their professional judgement and the law will be applied.
The practice takes complaints and concerns about the privacy of patient’s personal information seriously. Patients are encouraged to express any privacy concerns in writing. The Practice will then attempt to resolve it in accordance with its complaint resolution process.
In the instance where you are dissatisfied with the level of service provided within the clinic, we encourage you to discuss any concerns relating to the privacy of your information with the Practice Manager or your Doctor.
The Australian Privacy Principles (APP’s) from schedule 1 of the Privacy Amendment (Enhancing Privacy Protection) Act 2012 covers the private health sector throughout the Australia.
The Privacy Act requires our practice to abide by the 13 Australian Privacy Principles (APPs):
Australian Privacy Principle 1—open and transparent management of personal information
Australian Privacy Principle 2—anonymity and pseudonymity
Australian Privacy Principle 3—collection of solicited personal information
Australian Privacy Principle 4—dealing with unsolicited personal information
Australian Privacy Principle 5 – notification of the collection of personal information
Australian Privacy Principle 6 – use or disclosure of personal information
Australian Privacy Principle 7 – direct marketing
Australian Privacy Principle 8 – cross-border disclosure or personal information
Australian Privacy Principle 9 – adoption, use or disclosure of government related Identifiers
Australian Privacy Principle – 10 quality of personal information
Australian Privacy Principle – 11 security of personal information
Australian Privacy Principle – 12 access to personal information
Australian Privacy Principle – 13 correction of personal information